This workshop deals with the basic skills of auditing quality systems, and the applications of the ISO19011 standard. The workshop includes audit principles, auditor skills, internal audit mechanisms, and methodologies, developing an audit plan and program, as well as determinants of successful auditing and classification of general findings

Course Content:

1-          Definition of auditing and its general determinants.

2-         Types of auditing.

3-         Auditing principles.

4-         Skills of developing (audit program, audit plan, checklists).

5-         Questioning skills of an auditor.

6-         Types of evidence and their classifications within the audit process.

7-         Skills of opening and closing meetings.

8-         Writing internal audit reports.